On December 18th company DHH.si Ltd. (Domenca.com and  Domovanje.com) took over from company iServer Ltd. (Si-Shell.net) business activities connected to web hosting and domain registration. This means that from now on DHH.si Ltd. will continue to provide you with the same services under the same conditions.

    This page holds all the information connected to the change of provider. We will continue to update this page with new questions and answers.

    Technical support contacts will remain the same

    +386 59 988 588

    (every workday from 8 AM do 8 PM CET)

    info@si-shell.net

    (every day from 8 AM do 8 PM CET)

    Attention! New number for 24/7 VPS support:

    1. New client area

    From now on you will have access to our new client area where you can manage your services. Client area login: https://www.si-shell.net (click on the button Prijava) Instructions for client area use (only in Slovenian): https://www.si-shell.net/podpora/kbtopic/uporabniske-strani/ Control panels on servers and login information for all your services (including e-mail accounts, FTP accounts, SSH access to servers etc.) will remain the same.

    2. Payment of offers

    From now on, please make payments for offers that have already been issued by the old provider (Iserver Ltd.) to the bank account of you new provider DHH.si Ltd.
    DHH.si Ltd. Pod hribom 55 1000 Ljubljana Slovenia
    VAT ID: SI38077736
    Our new bank account: IBAN: SI56 2900 0005 0331 896 BIC/SWIFT: BACXSI22 (Unicredit banka Slovenija d.d.) Please, make sure you also change the information in your banking and accounting applications.

    3. Notifications about domain transfers

    The porfolio of domains we have aquired will be transferred to another registrar during the renewal process. These transfers will take place so that we can consolidate the porfolio of domains with partners that offer us the best conditions which in turn enables us to keep the prices low for our customers as well.
    When you domain will be processed for renewal, you will receive a notification about the transfer of your domain to your e-mail address. You can ignore this message. Transfer and renewal of your domain will be completed automatically within 5 days. Even if your domain is set to expire within those 5 days, it will continue to work without interruptions to your webpage or e-mail accounts.

    4. Special number for 24/7 VPS support

    Customers with VPS and dedicated servers can take advantage of our phone number +386 1 77 77 850 where you can reach us 24 hours a day, any day of the week. This enables us to help you with urgent issues outside of regular office hours and keep your business running.